Job description / Role
• Awareness of company policy and adherence to process procedures applicable to the department/company
• Ensure quality objectives of the department and its proper implementation.
• To document any customer complaints and take actions to ensure that they are effectively closed as per Customer Complaint Handling process.
• Carry out the responsibility of Key Account/s.
• Work closely and collaboratively with the cross functional department to realize the full scale.
• New customer registrations, customer relationships and contract negotiations
• AR Collection.
• Invoicing procedures, data and order handling etc.
• Checks and approves case files for invoicing for all departments.
• Ensures that all completed jobs will be closed / invoiced within the required time-frame.
• Checks generated customer invoices prior to approval of authorized signatories.
• Verifies job related supplier’s invoices.
• Manages customer complaints.
• University Qualifications: Bachelors Degree in Commerce
• Other certifications obtained: Accounting
• Specialist knowledge: Sales, Customer Service
• Age Range: Any
• Gender Preference: Any
• Nationality Preference: Any
• Language Fluency: English
About the Company
MAN Diesel & Turbo l PrimeServ has started its operation in Qatar to optimize coverage in this vital and growing part of the Middle East. It will soon open up its largest workshop outside Europe with a 4000 m2 state of the art workshop which will specialize in ME components, auxiliary engines, turbochargers, fuel equipment, electronics and Woodward governors.
Situated at Nakilat-Keppel Offshore & Marine (N-KOM), Qatar’s Premiere Shipyard, located within the world-class Erhama Bin Jaber Al Jalahma Shipyard at the Port of Ras Laffan.
MAN Diesel & Turbo Qatar is part of MAN Diesel & Turbo S.E. in Germany - the world’s leading provider of large-bore diesel engines and turbo machinery for marine and stationary applications. It designs two and four stroke diesel engines, gas and steam turbines as well as compressors and offers turnkey power plant solutions. The product range is completed by turbochargers, CP propellers, gas engines for locomotives and chemical reactors.