Administration Coordinator - Aviation Services

Job description / Role

Administration Coordinator - Qatar Aviation Services - Doha

Ground support for all airlines at Doha Airport

Qatar Aviation Services (QAS) is responsible for providing ground handling services at Hamad International Airport for Qatar Airways and a host of other airlines serving HIA. This covers everything from porters to baggage handlers/loaders, aircraft cleaners to equipment operators, and drivers to customer service agents.


Reporting to the Vice President - QAS, you will be responsible to provide administration support, including managing, organizing a wide range of meetings, for smooth functioning of VP-QAS office on a daily basis, whilst handling confidential and sensitive issues and act as the main point of contact for the VP- QAS Office.

You will also be responsible for but not limited to
• Business documentation support, including report writing, presentation creation and spreadsheet preparation and distribution of such materials.
• Manage, coordinate and maintain calendar of appointments, travel arrangements, records of communication (documents, faxes, mail, etc.) to meet the requirements of the VP.
• To record, filter, disseminate and communicate all incoming and outgoing matters to the VP - QAS
• Follow up or obtain feedback, on behalf of VP, for matters or correspondences which require follow up actions by appropriate internal or external parties
• Prepare official memorandums on behalf of the VP- QAS
• Prepare and distribute official correspondence to section heads, departments and all other concerned stakeholders on behalf of VP-QAS
• Anticipate and prepare meeting materials, charts and reports needed
• Attend all meetings, workshops and seminars, whether internal or external, as directed by VP-QAS
• Respond to complaints and requests for information and assistance, interpret and explain procedures and policies pertaining to internal inquiries of management and staff
• Maintains and controls office supply inventory
• Uses all technology available across group to manage administrative tasks and activities, identifies to management opportunities to simplify processes and remove wherever possible complexity

Requirements

To be considered for this role you must hold a Diploma or Associate degree or equivalent and have a minimum 4 years of experience in an administrative role, database administration and proven experience of managing effective working relationships including interaction with senior management level.

You should also have excellent written and verbal communication skills, good knowledge of MS office, strong project management, planning and organizational skills, self-starter, having the ability to work independently with minimal instructions and seek solutions, proven ability to work under pressure to defined timescales, ability to proofread outgoing documents with a high level of accuracy and Proven problem-solving abilities are essential requirements of the job.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.