Application Specialist - Hematology & Biochemistry

NTS Group

Doha, Qatar

Ref: NP829-230

Job description / Role

Employment: Full Time

Leading Distribution Company
QAR 13,000 + Bonus + Flights + Insurance

NTS Group are working alongside a leading medical distribution company in the region to recruit an Application Specialist - Hematology & Biochemistry for the business. The Applications Specialist is responsible to train customers on the products and provide tech support (Non- Engineering).

External:
• Conducting Application trainings to customers
• Supporting sales team during technical discussions with customers
• Conducting demonstrations, evaluation & presentations.
• Assisting customers with validation studies for accreditation purposes
• Communicate with customers and provide application support via phone or when needed.

Internal:
• Coordinate with the sales team to know more about competition and provide argumentation in a scientific way
• Assist sales teams during technical discussions
• Coordinate with service team to know installation status and plan trainings accordingly.
• Prepare training certificates for customer training attendees
• When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information.

Communication with principal companies:
• Communicate with principals on technical information
• Communicate with principals on any queries of the customer which cannot be resolved from our end.
• Keep update with latest training schedules and training materials
• Attend all relevant webinars conducted by the principals

Requirements

• Bachelor’s Degree /Post Graduate in Medical Lab Sciences
• 2+ Years in Lab Sciences
• Sound technical knowledge about the product
• Commercial awareness
• Strong presentation skills
• Goal orientated and Realistic
• Familiarity with data analysis and reporting
• Communication Proficiency
• Time management
• Excellent interpersonal skills
• Strong negotiation skills
• Able to work own your own initiative and as part of a team
• Should be an active learner
• Customer Focus

About the Company

NTS Group is a leading specialist recruitment firm and experts at recruiting skilled, qualified and professional people in the Middle East.

Our promise is simple. To provide our clients and candidates an expert, professional and bespoke service whilst maintaining the highest levels of integrity and honesty.

NTS Group specialise within contingency, retained and search based recruitment campaigns across the following sectors;

Finance & Accountancy Professional Office Support Sales & Marketing Operations

To our clients, we understand people are your biggest asset and the future of your business. This is why we focus on understanding not only your technical requirements, but your culture, values and vision in order to find the right people for your business first time.

To our candidates, we believe in honesty, integrity and supporting you throughout the entire process. We listen to what you want and proactively go to market to assist you in finding your dream job.

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