Application Support Senior Officer

Job description / Role

Job overview

About us

Al Khor International School is a 4 to 18, co-educational and non-selective international school. Owned by QatarEnergy LNG, the world's largest producer of liquefied natural gas, AKIS caters for the children of the company's employees. We are one of the largest international schools in the Middle East, with approximately 4,000 students across our British and CBSE curriculum schools. The school has exceptional facilities and is located in Al Khor Community, 40 minutes north of Qatar's capital city, Doha.

The opportunity

We are seeking an enthusiastic and experienced application support senior officer to join our school. The successful candidate will be a talented and dynamic professional with the ability to transform business problems into delivery of IT solutions. This is an excellent opportunity to join a friendly and welcoming community in one of the leading international schools in the region.

Skills and qualities

• Advanced knowledge of SharePoint administration
• Advanced knowledge of Microsoft Teams administration
• Experience in web-development and programming
• Knowledge of Microsoftu2019s Power Platform (i.e. PowerApps, Power BI, Automate)
• Experience in managing a VLE or LMS system
• Experience working with Microsoft Office 365 applications
• Knowledge of Adobe Creative Cloud
• Knowledge of the education sector is desirable
• 3-5 years of experience in designing online learning materials, web design, or programming
• Strong communication and people skills
• Strong analytical and problem-solving abilities
• High level of cultural awareness and sensitivity
• Strong customer support skills
• Keen attention to detail
• Bacheloru2019s degree in Computer Science or any IT relevant field is a must
• Relevant IT certification(s) is preferred

Key responsibilities

• Manage user access permissions for SharePoint and in-house developed applications
• Manage Microsoft Teams group memberships
• Creation of class, year group and departmental teams (MS Teams) as required
• Act as first point of contact for all staff for answering queries related to the use of in-house developed applications and Microsoft 365 applications
• Management and maintenance of the school portals, organisational web/mobile apps
• Resolve end-usersu2019 Microsoft Teams, SharePoint, School Apps and Office 365 issues
• Ensure that user issues are adequately addressed and resolved
• Perform other adhoc duties or assignments as directed

What we offer

• Enthusiastic and motivated students
• Engaged and supportive school community
• Exciting sporting, leisure and cultural activities in a friendly, diverse and hospitable country with a rich cultural heritage. Opportunities to travel

Our excellent compensation package includes:

• A highly competitive tax-free salary
• Access to excellent leisure clubs, including restaurants, swimming pools, gymnasiums, and other sporting facilities
• Free education provided at AKIS for up to 4 children
• High quality continuous professional development (CPD)
• Generous housing allowance
• Transportation allowance
• Furniture allowance
• Baggage allowance
• Annual flight allowances for employee and eligible dependants
• Medical cover
• End of service benefits

Recruitment requirements

As part of the recruitment process, you will be required to submit a fully attested degree certificate, transcript and a police certificate.

Please note that due to government regulations we can only consider applicants who are below 50 years of age.

Closing date

20 September 2025

Additional information

Al Khor International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As part of our recruitment process, applicants will be required to undergo child protection screening, including reference checks with previous employers and a thorough criminal records check.