Assistant Front Office Manager
Job description / Role
Assistant Front Office Manager
If you are good at what you do, you can work anywhere. If you're the best at what you do, come and join our fantastic team at Alwadi Doha - MGallery Hotel Collection! We are looking for a passionate, friendly, caring Assistant Front Office Manager to join our Front Office Team.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and worldwide!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Establishes and maintains open, collaborative relationships with all our Heartists.
- Collaborate with the Front Office Manager on ways to continually improve departmental service.
- Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction.
- Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints.
Your experience and skills include:
- Service-focused personality is essential.
- Previous experience in a similar role is an asset.
- Strong knowledge of general hotel industry practices and policies.
- Prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and our essence of generosity
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.