Assistant Manager - Front Office

Job description / Role

Summary

Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager - Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.

Responsibilities:

• Oversee daily operations of the front office to ensure smooth and efficient service.
• Supervise, train, and support the front office team to deliver exceptional guest experiences.
• Handle guest requests, feedback, and complaints in a professional and timely manner.
• Coordinate with other departments to ensure seamless guest service.
• Monitor room availability, reservations, and financial transactions at the front desk.
• Ensure compliance with hotel policies, procedures, and brand standards.

Qualifications

• Bachelor's degree in hospitality management or related field.
• Minimum 2-3 years of experience in front office operations, with at least 1 year in a supervisory/assistant managerial role.
• Previous luxury hotel experience preferred.
• Strong leadership, organizational, and interpersonal skills.
• Excellent communication in English (Arabic or other languages are an advantage).
• Proficiency in Opera or similar property management systems.
• Ability to work under pressure and maintain a professional demeanor.

If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha - where luxury meets opportunity.

Apply today and start your journey with us!

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Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.