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Assistant Park Service Manager - Waterpark

AccorHotels

Doha, Qatar

Ref: RP714-8455

Job description / Role

Employment: Full Time

Rixos Qetaifan Island North

Opening mid 2022, Rixos Doha Qetaifan will comprise a 345-key hotel, along with a souq encompassing 11,000sq m of leasing space, a beach club, a theme park and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Slated to make its debut right before the World Cup, Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's waterpark attraction The Icon Tower, the world's highest tower of its kind, reaching 82 metres in height.

Assistant Park Service Manager - Waterpark

This position is to ensure that the entire facility is maintained to the highest standard in terms of cleanliness, safety, and hygiene. Plan, direct and control all activities related to the department with emphasis on sustainability, optimized use of available resources and show continuous improvement whilst maintaining professional and well-organized service.

What's in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

- Ensure that all safety policies and procedures are enforced in the department
- Identify, develop, and conduct all staff training programs, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare and complete all daily or monthly reports also ensuring that the monthly document retention is completed
- Monitor and control inventories for operating equipment, chemicals, and machinery etc. where applicable
- Plan, schedule, organize, and oversee work to ensure proper coverage, timely completion, and satisfactory performance
- Schedule routine inspections of washrooms and public areas, coach employees on deficiencies, and provide corrective action where appropriate
- Promote housekeeping quality initiatives by conducting inspections
- Inspect the environment within the organization to ensure it meets the minimum best practice throughout the organization
- Ensure that guests enjoy impeccable services offered by the team members in a timely manner
- Listen to customers' complaints and ensure that the complaints are addressed efficiently and effectively
- Maintain good relationship with managers of other units in the organization.
- Work outdoor, in extreme temperatures, wet, humid, or windy environment caused by weather conditions
- Create and Update Standard Operating Procedures for all areas of responsibility periodically
- Conduct quality control inspections of all areas of the Water Park and share results with the team
- Conduct daily briefings to provide department and operational information and ensure that grooming standards, attitude, and degree of professionalism are met by each staff member
- Ensure that all staff attendance is accurately recorded daily
- Manage all outside contractors relating to department ensuring that they follow all Water park policies and procedures
- Oversee and manage all waste management
- Oversee and manage operations of Laundry Service

Requirements

Your experience and skills include:

- Senior Secondary / High school or certification(s) from a reputable Hospitality Management school
- Excellent reading, writing, and oral proficiency in the English language
- Relevant work experience or role at a Leisure/ Hospitality environment
- Minimum of 2-3 years of similar experience
- Strong leadership, interpersonal and training skills
- Good working knowledge of MS Excel, Word, & PowerPoint
- Well-presented and professionally always groomed

Your team & working environment:

At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Assistant salaries in Qatar

Average monthly compensation
QAR 5,000

Breakdown available for industries, cities and years of experience