Bell / Luggage Attendant

Job description / Role

Company Description

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description

Bell / Luggage Attendant

This position is responsible for welcoming and greeting our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.

• Greet and welcome guests at the main entrance.
• Assist in driveway management.
• Assist arrivals and departing guests by opening and closing car and taxi doors.
• Maintain a clean and tidy entrance and baggage room.
• Ensure timely pick up and deliveries pertaining to baggage handling.
• Provide information and/or assistance to guests as and when required.
• Remember individual guest's names, especially repeat and long-staying guests.
• Greet guests as they pass through the lobby to extend a personalized service.
• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.
• Alert Security or Duty Manager of suspicious looking person(s) / articles.

Qualifications

• Secondary / high school education.
• Previous experience in a similar capacity.
• Good reading and oral proficiency in the English language.
• Ability to speak Russian language is preferred.

Additional Information

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.