Branch Manager

Job description / Role

• Supervise daily operations: staff attendance, merchandising standards, stock control, and in store presentation.
• Monitor and drive performance to achieve monthly sales targets through daily analysis and corrective actions.
• Manage customer complaints professionally and ensure timely resolutions.
• Coordinate with HR, Procurement, and Marketing to implement and tailor policies and campaigns for the branch.
• Oversee staff leave schedules, performance evaluations, and enforce disciplinary procedures in line with company policy.
• Maintain store cleanliness, safety measures (e.g., fire systems), and a visually appealing environment.
• Manage inventory: order replenishments, limit damage/slow moving stock, and ensure promotional space availability.
• Ensure accurate pricing, effective promotional displays, and compliance with supplier space agreements.

• Bachelor’s degree in business administration or related field.
• Minimum of 5 years managing retail branches.
• Strong leadership, planning, organizational, and problem solving skills.
• Fluent in Arabic; good command of English.
• Excellent reporting and analytical capabilities.
• Ability to perform under pressure and lead diverse teams effectively.
Preferred Personal Qualities:
• High integrity, confidentiality, and fairness.
• Self-confidence and adaptability.
• Strong interpersonal and teamwork skills.
• Effective communication and team-building mindset.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.

We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.

Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering