Job closed
Ref: GP643-121
Job description / Role
Key Accountabilities
- Process payment transactions by collecting payment (through cash, check or electronic card), making change, and handing out receipts as per standard procedures
- Maintain knowledge of current sales, policies regarding payments and security practices, in order to ensure policies are adhered to at all times
- Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy
- Maintain the cleanliness and tardiness of cash drawer (and invoice folder when applicable) throughout the day
- Keep inventory of sold items; provide sales reports to Shop Manager for sales monitoring purposes and assist the latter in completing and sending the daily sales report
Specific for Furnishing/Retail:
- Greet customers, and compute sales price of purchases by scanning sales tags or typing amounts into the system
Specific for Retail:
- Handle returns and other pertinent alternative to returned items by offering the necessary support and promote gift cards or other support initiatives (like customer satisfaction surveys)
- Remove alarms according to company policy, place purchased items in appropriate container (bag or gift wrapping) as requested by the customer, and congratulate him/her on the purchase
Specific for Multimedia:
- Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle the sales of events tickets
Specific for F&B:
- Coordinate daily with exchange companies for currency exchange and makes sure deposits any excess amount due to this exchange in the bank with the daily sales by filling a report that shows all details
Requirements
- High School Degree
- Previous experience in a similar field is a major plus
- Strong knowledge of outlet’s operating procedures
- Proficiency in MS Office
- Fluency in English
Competencies:
- Customer Focus
- Communication Skills
- Attention to details
- Teamwork
- Change and Adaptability
- Cultural Awareness
- Initiative
About the Company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.