Job closed
Ref: GP388-1667
Job description / Role
CCTV Operator - Qatar Duty Free - Doha
You are joining an outstanding and progressive business with one team ethic that aspires to achieve “excellence in everything we do “.
Qatar Duty Free is on an exciting journey with many opportunities for you to contribute and grow, both personally and professionally.
Every success in your career with Qatar Duty Free!As a CCTV Operator, you will be responsible for monitoring QDF areas across the airport through CCTV systems and liaise with the Supervisors, Police, MOI, Qatar Airways Security and other agencies as necessary. To observe behaviours and identify individuals who may cause loss or damage to QDF product and property.
You will also ensure that security performance standards of QDF staff and contractors meet the specification stipulated by the security supervisor to protect property and facilities of QDF at the airport against unlawful interference, theft, and damage.
Specific accountabilities include:
• Accountable for Monitoring of CCTV and access control systems across QDF sites (airport, warehouses, retail sites, operational areas)
• Reporting and escalation of security and health and safety incidents identified from CCTV surveillance through to management, paying particular attention to fire hazards, flood, dishonesty, irregular conduct and unauthorised access and egress.
• Monitor, identify and investigate POS activity and alarm activations, liaising with security supervisor / officer and duty managers to escalate issues and concerns
• Contact with MOI, immigration authority, contractors and customers of QDF retail, Food & Beverage, QDF warehouses and other external agencies when required in relation to security and safety matters
• Liaise and coordinate with external agencies and authorities relating to the protection of QDF employees, customers, assets and products
• Operate and monitor all systems within the control centre in an efficient manner ensuring that all work is undertaken in line with the operating procedures, legislation and the codes of practice.
• Assist in handling incidents as directed or required by the security supervisor.
• Assist in evacuation of the Premises, firefighting and other emergencies as directed by the authorized DIA representative
Requirements
To be successful in this role, you will ideally have a High School qualification and hold a CCTV and access control training certificate combined with at least 2-4 years of related experience. Fluency (written and spoken) in English is required for this role. It is required that you feel comfortable working independently and in teams as well. You must be in good health and have a good level of general fitness due to the physical demands of the job. It is important that you deal tactfully and effectively with people at all levels within the organisation, external agencies, contractors and members of the general public.
You will also be working in a rotating shift system and/on- call system as scheduled.
About the Company
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.
Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.