Chief Operating Officer - Airport

Job description / Role

• Adhere to all compliances with aviation safety regulations (ICAO, FAA, EASA, local CAA) and security protocols (TSA, ICAO Annex 17).
• Develop and ensure emergency response plans (aircraft incidents, security threats, natural disasters).
• Maintain the airport’s Safety Management System (SMS) and Security Management System (SeMS).
• Conduct regular risk assessments, audits, and drills to ensure compliance with regulatory bodies.
• Coordinate with government agencies (TSA, CBP, police, fire services) on security and emergency preparedness.
• Enhance passenger flow efficiency (check-in, security screening, boarding, baggage claim).
• Monitor service level agreements (SLAs) with airlines, concessionaires, and ground handlers.
• Address customer complaints and implement improvements based on feedback (ACI/ASQ surveys).
• Oversee maintenance of airport facilities (runways, terminals, parking, utilities).
• Manage capital improvement projects (expansion, renovations, technology upgrades).
• Ensure sustainability initiatives (energy efficiency, waste management, carbon reduction).
• liaise with airlines, air traffic control (ATC), customs, and immigration authorities.
• Work with retailers, F&B operators, and parking management to enhance commercial performance.
• Represent the airport in industry forums, regulatory meetings, and crisis communications.
• The role would require extensive travel (can be around 70 - 80% of time) to the first project country – Syria.

• Master’s degree or MBA preferred in Aviation Management, Engineering, Operations, or a related field required.
• MBA or Master’s in Infrastructure Finance, Operations, or Strategic Management preferred.
• Certification preferred in ICAO/FAA Aviation Safety/Security Certifications.
• Lean six sigma certifications is preferred.
• Deep understanding of airport operational workflows, safety protocols, and passenger service standards.
• Strong background in systems implementation (SAP, AODB, FIDS, BHS) and operational analytics.
• Proven experience in cost optimization, vendor/service provider management, and team leadership.
• Familiarity with international regulatory frameworks (ICAO, IATA) and regional compliance standards.
• ERP knowledge, preferably SAP functional skills, is required.

About the Company

Poseidon Human Capital is an International Human Resource Solutions provider, with Regional offices across Africa, Asia, Europe, Middle East, North America and South America.

Poseidon Human Capital’s success is attributed to the company’s ability to manage large scale manpower projects through integrated coordination with the stakeholder. We have licensed regional and local offices which provide operational hubs allowing navigation of often difficult and varied administrative requirements which can differ between territories.

Poseidon Human Capital offers support services for domestic and overseas projects. These services can either be contracted, stand alone, or be part of a complete package, providing greater flexibility and scalability, process improvements and lower operating costs. Our range of services provides operational support for critical activities.