Collection Officer

Job description / Role

QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Collection Officer, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

Role Summary:
To achieve the required resolution & rollback target of the assigned bucket in order to minimize and control losses.

Role Description:
- You will maximize the rollback of delinquent accounts, minimize forward flow of buckets by acheiving daily/monthly KPIs. Additionally you will have to follow up of accounts allocated and provide Debt Manager updates.
- You will be ensuring the daily run rate [DRR] required is met in order to achieve the monthly target and following up, negotiate for overdue payments plus refering cards/accounts for block/un-block.
- You will be responsible in identifying and follow up of non starter/skip cases in a timely manner, proper documentation of related activities (block/unblock, address change, pick ups, repossession etc.)

Requirements

You should have a Bachelor Degree with minimum 2 years of related work experience.

About the Company

QNB Group is the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa is hiring.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

QNB will assist you to take charge of your career with rich and varied opportunities to experience different parts of our global business and develop a valuable portfolio of skills and knowledge.