Contracts Director

Job description / Role

We have been retained by our client to find and identify a contracts director to head up the Facilities management division of their company.

• To lead a team in providing a first-class customer service to all clients at optimum cost.
• Implement continuous improvement and best practice.
• Drive growth plans for all contracts to maximise revenue opportunities and streams
• Foster and develop beneficial partnerships.
• Ensure that all activities meet and integrate with the organisational, legal and statutory requirements for HSEQ and duty of care.
• Continually review key performance indicators (KPI's) and benchmarks.
• Maximise the life cycle of the contract by aligning the FM team with the business drivers of the client
• Consistently monitor processes, systems, and procedures to maintain optimum customer service, efficiency and accuracy.
• Responsibility for profit and loss
• Prepare business plans and forecasting budgets, as required.
• Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.
• Maintain strategic overview on service progress both from a commercial and technical perspective
• Ensure that corporate policies and procedures are strictly adhered to, to maintain the integrity of the operational activities.
• Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets.
• Provide clear operational direction and support to team
• Implement performance objectives for each team member, through undertaking performance appraisals.
• Use the process to improve employees who are not meeting the requirements of the position.
• Carry out regular reviews of the personal development plan and progress.

Requirements

SKILLS

• Excellent time management skills and able work to strict deadlines.
• Be an extremely effective communicator both written and verbal
• Motivational and ambitious leader with the ability to drive change in business and performance management processes.
• Experienced user of software packages including MS Office suite an CAFM systems.
• Able to prioritize work and meet deadlines.
• Maintain accuracy when under pressure
• Strong teamwork ethic and promotion of customer service excellence.
• A proven track record of managing suppliers and sub-contractors.
• Significant senior management experience with P&L responsibility gained within a major organisation.
• Strong commercial mindset and financially fluent

About the Company

QS Quest Global Markets Ltd are a niche Recruitment & Search Consultancy specialising in the Construction, Engineering & Finance markets throughout the EMEA region.

Across the globe through focused and insightful management of the recruitment process, QS Quest Global Markets Ltd help to source the most accomplished talent in the market for our clients.

Mr. Terry Forsyth (Manging Director) has over 18 years experience in Senior & Executive Recruitment internationally, with an unrivalled understanding of the Global recruitment process from A-Z

QS Quest Global Markets Ltd vision is to bring the best of international recruitment practices to our clients operating throughout the EMEA region.

Our specialist approach to our search process enables us to advise on the current industry trends, providing our clients with up to date market intelligence, including salary benchmarking, which will enable our clients to attract the best possible talent on the market.

Established in London, we offer multi-country recruitment & search services to our clients in the EMEA region, specialising within the Construction, Engineering & Finance Markets.

We fully understand local based recruitment is also extremely important to many clients, so with the ability to also source & attract local based talent, QS Quest Global Markets Ltd are able to offer a fully tailored recruitment & search service to our clients.