Job closed
Ref: SP177-06
Job description / Role
• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Coordinating with bell service and staff management.
• Being a source of information to guests on various matters such as transport and restaurant advice.
• Processing meal and beverage requests.
• Accommodating general and unique requests.
• Diffusing conflict or tense situations with guests.
Requirements
• Bachelors Degree or higher Diploma
• 3+ years of customer service experience.
• 3+ years of administrative assistant experience
• GCC experience preferred
• Certificate or diploma in hospitality advantageous.
• Exceptional interpersonal skills.
• Excellent written and verbal communication.
• Good time management and organizational skills.
• Conflict resolution experience.
• Patience and good listening skills.
About the Company
Human Capital Group was established with intent to deliver integrated solution for Recruitment, HR Management / Processing and HR Outsourcing with a vision to import and impart the Best HUMAN RESORUCES MANAGEMENT SERVICES practices. Initially started with a services such as Recruitment & Head Hunting activity, during the process, conducted a research study on the HR Consultancy demonstrated and has envisaged us to visualize the need to work for the development of HUMAN CAPITAL in the region.
Today we work with a panel of industry Experts, Trainers, Associates of different business verticals, a huge database of recourses etc. HUMAN CAPITAL GROUP Consulting is geared to leverage International Sourcing at each stage of the transformation journey from process definition, process standardization, and consolidation to reengineering.
We service the needs of our clients, which range from start-up organizations to members of the Fortune 500 as well as renowned consulting organizations and financial institutions, from our offices. Our experts have knowledge and experience who skills HUMAN CAPITAL GROUP Consulting the initial generation of ideas and insights all the way through to detailed implementation with innovative and unique combination of recruiting and placement Capabilities.