Job closed
Ref: GP388-1508
Job description / Role
Customer Services Agent II (Ghana Event) - Qatar Aviation Services - Doha
In this position you will be responsible to provide wheelchair assistance to passengers with Special needs, assist passengers at baggage screening area and check-in counter and provide paid porter age service to passengers at arrivals and departure in accordance to the Standard Operating procedure (SOP).
Disembarking passengers requiring special assistance are serviced and/or escorted to the arrival hall and cleared through all immigration, baggage claims (if any) and customs formalities.
Requirements
The applicant should be high school educated with 01 year experience in passenger handling preferably in customer services role, Completed courses in Passenger Handling & Customer Services; such as Airport Passenger Handling and Check-in systems. He/she should have good communication skills and home country driving license.
About the Company
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.
Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.