E-Commerce Manager


Doha, Qatar

Ref: GP186-5793

Job description / Role

Employment: Full Time

Charterhouse is working with leading Qatari owned company who is looking to hire an E-Commerce Manager to oversee the complete operation for their on-line shopping portal, who will report directly to the Group CEO.

As the E-Commerce Manager, you will be responsible for managing a team of 15, working closely with and overseeing all aspects of the digital platform including sales and marketing, brand management, customer relations and IT support.

You will provide insights on customer shopping trends to support assortment selection and identify assortment gaps, as well as ensure good customer service by addressing the timely resolution of customer issues or comments and work closely with demand planning and warehousing teams in order to ensure smooth order fulfilment.


To be considered for this role, the candidate should have a strong retail background with at least 10 years’ experience in Sales, Marketing and Brand Management, and with the drive, ambition, and commitment to setting high standards.

Relevant experience in a related field, including digital marketing, e-commerce and the management of a brand is preferred. Excellent communication skills in English and Arabic, both written and verbal is mandatory. You must be a self-starter with strong leadership and IT skills, and the willingness to adapt to an ever changing and demanding environment.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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