Employee Relations Specialist

Qatar Gas Transport Company (Nakilat)


Ref: MP179-93

Job description / Role

Employment: Full Time

Provide support to the Head of Employee Relations in the operational and administrative tasks to resolve all matters related to Employee Relations in N-KOM, by assisting in developing and implementing effective policies and procedures related to Employee Relations.

As well as perform personnel administration activities through assisting in the preparation and processing of personnel actions during the employment tenure from engagement to end of service. In addition to participating and coordinating with IT in developing and properly utilizing the HR related systems.


Key Accountabilities:
New Joiners Induction:
• Coordinate with the recruitment team to plan and arrange induction program for new recruits, as well as advise them on N-KOM’s employee relations policies and procedures.
• Employees’ Contracts Administration:
• Administer all employment contracts, by monitoring company payroll, approving eligible allowance and benefits, while ensuring compliance with the applicable laws and requirements.

Customer Management:
• Provide escalation support to ensure all queries related to employees are addressed in a prompt manner.
• Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions.

Employee Relations:
• Execute all administrative circulars and decisions (e.g. early retirement program, promotion, employee transfer, penalties imposed on employees, employee loans).
• Manage and control all transactions related to loans, advances, reimbursements and allowances to ensure their compliance with pertaining policies.
• Verify payments to employees (e.g. expense claims, car loans, advanced payments) and obtains required approvals, and loads the approved transactions into the ERP system.
• Review insurance policy and determine medical coverage, as well as ensure that adequate medical insurance is provided to N-KOMs employees and their eligible dependents.
• Coordinate with IT to ensure maximum utilization of the ERP and other HR related systems.
• Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.).

Records Management:
• Oversee maintaining employees’ data and records and ensure their confidentiality.
• Manage HRMS’s master data and ensure it’s up to date and accurate.

Human Resources Information Systems Management:
• Assist IT in reviewing, testing and implementing the proper HRIS systems upgrades and enhancements, including maintenance of systems tables, to ensure that HR needs are addressed.
• Oversee the implementation of the HR-ERP system, by providing direction, planning, project coordination and management of the HRIS, while concurrently facilitating efficient operations to meet current and future business needs and requirements within all HR sections.

End of Employment:
• Provide seamless supports to employees during their exit process, and keep all relevant stakeholders updated to ensure timely settlement of employees’ dues.

Generic Accountabilities:
Quality, Health, Safety, & Environment (QHSE):
• Adhere to all relevant QHSE policies, procedures, instructions and controls so that N-KOM provides a safe, world Class, secure and environmentally responsible service to customers, the public and its own people.

Policies, Systems, Processes & Procedures:
• Assist in developing the Employee Relations policies, procedures, practices, and guidelines in alignment with leading practices, N-KOM goals, and ensure their implementation.
• Communicate and circulate new/updated policies, procedures and regulation to N-KOM employees.
• Implement approved departmental policies, processes and procedures, and provide instructions to subordinates to ensure their proper implementation.

Key Result Areas:
• Escalate employee queries on time and ensure their compliance with the applicable policies and procedures.
• Assist in developing and implementing Employee Relation policies and procedures.
• Manage and update employee data in the HRMS system.
• Monitor employee medical insurance processes.
• Manage and execute all the employee exit activities in a timely manner.
• Provide the HRIS required support.


• Bachelor’s degree in Business Administration, Human Resources or any other related filed.

• 5-7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility.
• Previous experience in Oil & Gas industry and regional experience is preferred

Technical Competency:
• Extensive knowledge in employee relations policies, procedures and practices
• Extensive knowledge in HRIS
• Knowledge of Qatar Labour Law and regulations
• Knowledge of Microsoft Office

About the Company

Qatar Gas Transport Company Ltd. (known as Nakilat, which means carriers in Arabic) is a Qatari-listed shipping company established by the State of Qatar to own, operate and manage LNG vessels and to provide shipping and marine-related services to a range of participants within the Qatari hydrocarbon sector. Nakilat is an integral component of the supply chain of some of the largest, most advanced energy projects in the world undertaken by Qatar Petroleum, Qatargas, RasGas and their joint venture partners for the State of Qatar.

Nakilat was established in 2004 and is a joint stock company owned 50% by its founding shareholders and 50% by the public. Nakilat owns 54 LNG vessels, making it the largest LNG ship owner in the world. Our fleet of vessels transport LNG produced from Qatars North Field, the worlds largest non-associated gas field with approximately 15% of the worlds total proven reserves to global markets. These vessels, ordered from Korean shipyards, incorporate the latest technology for safe, reliable and cost-effective transportation of LNG.

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