Executive Director of Engineering

Job description / Role

Summary of Position

The position of Executive Director of Engineering will report directly to the Managing Director and a member of the Executive Committee. It is a senior technical appointment and is a key operational management role with the opportunity to make a direct impact on the profitability of the hotel.

Scope and Objectives

The position of Executive Director of Engineering is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.

Summary of Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

- Provide advice to senior management on all aspects of engineering support, environmental controls and the operational efficiency of the property.
- Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.
- Control of Capital Project Planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.
- Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
- Ensure the colleagues awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.
- Contribute to the hotel's profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.
- Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests, and that any requests for service are handled in a courteous and efficient fashion.
- Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfills all compliance requirements.
- Ensure technically competent engineering colleagues by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
- Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.
- Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.
- Contribute to a high standard of quality control within the hotel.
- Closely supervise outside contractors to ensure the cost effectiveness and the technical efficiency of all services performed. Ensure all work is carried out in accordance with contracts, leases, service agreements and warranties.
- Ensure the quality of all work completed by both employees and external contracted colleagues adheres to the standards of good engineering practice.
- Contribute to the effectiveness of management decision making by representing the engineering department at all executive and colleagues meetings and by ensuring regular liaison with heads of other departments.

General Duties

Health And Safety

- Ensure that all potential and real Hazards are reported immediately and rectified
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures
- Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
- Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
- Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
- Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

Confidentiality

- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
- Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Requirements

To be fully conversant with:

- Hotel fire procedures
- Hotel security procedures
- Hotel Health and Safety policy and procedures
- Hotel Facilities and attractions
- Hotel standards of operation and departmental procedures
- Accor Grooming of Luxury and Appearance guidelines
- Accor values and its corresponding strategies
- Methods of accepted payment of the company
- Short and long term company marketing promotions

Carries out additional tasks from time to time, by request of senior team members which may not be directly related to the job role but necessary for smooth operation of the resort

Qualifications:

- Mechanical or Electrical Higher diploma or equivalent
- Certificate in project management
- Diploma in Engineering Management
- Minimum of 5 Years post qualification experience in a luxury hotel
- Minimum of 5 years in a supervisory role
- Remote island experience
- Previous role in multicultural environment
- Experienced in Fire & Life safety systems

Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

- Constant standing and walking throughout shift
- Frequent lifting and carrying up to minimum 30 lbs.
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.