F&B Retail Manager

Job description / Role

The F&B Retail Manager is responsible for running the Retail Department and its team members to meet the brand’s targets and mission and policies. He/ she ensure an excellent retail management and customer service is delivered.

Key Accountabilities
• Develop the annual/seasonal business plan and budgets to achieve sales target, as well as, take full ownership and accountability over the P&L account ensuring profit maximization.
• Manage the stock effectively and meet stock performance objectives by controlling the end of month inventory as well as managing all order placement and promotional activities to maximize sales and minimize loss.
• Ensure the manpower is effectively matching operational requirement in a cost-effective manner.
• Recruit, train, motivate and evaluates his/her team to ensure that the retail department has the required skill base and team are optimally motivated and enable to maximize their potential and contribution to the company.
• Oversee the store front image by leading visual merchandising activities and rotating products in alignment with the brand’s merchandising guidelines
• Monitor competition, market activities and trends to keep the brand at the forefront of the F&B industry.
• Ensure effective implementation of service standards and operational procedures including standard expiry process as per the set guidelines in addition to health and safety regulation.
• Greet customers, help and serve them to ensure their needs and complaints are answered in a timely manner in compliance with quality and customer service standards creating customer loyalty and portfolio.

Requirements

• Bachelor’s Degree or equivalent in hospitality management
• 6 years of experience in Retail food operation out of which 3 years in a managerial role
• Fluency in English, Italian and Arabic is a major plus
• Proficiency in MS office

Competencies
• Strategic Thinking
• Decision Making
• Commercial Understanding
• Developing and Motivating Others
• Driving and Achieving results
• Attention to details
• Customer Focus

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.