Field Services Engineer - Tactical Radios

Thales Middle East

Qatar

Ref: LP639-195

Job description / Role

Employment: Full Time

To be local main contact for all Thales tactical radios HF/VHF installed in Qatar and ensure customer technical support and on the job training (integration, operating, maintenance, repair, etc.).

• In-charge to provide daily technical support to our customers for all tactical radios.
• Provide on the job training for installation, integration, operation and maintenance with required support.
• Collaborate with the customers and maintain high level of confidence.
• Be attuned to customers, maintain good relations between customer and Thales and be proactive in reporting risks of dissatisfaction.
• Build and strengthen local relationship with customer’s team as well as other local and projects stakeholders.


Requirements

• Keep up to date the installed tactical radios data base in Qatar.
• Consolidate operational data (OLM/ILM failures, stock level, reliability, etc.).
• Reporting to customer and Thales team.
• Report end user/customer’s needs to projects stakeholders.
• Help the program to build proposals and action plans.
• Identify and carry out actions to push the development of services and strengthen the business.

About the Company

Thales is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.

Thales has 81,000 employees in 68 countries. In 2020 the Group generated sales of €17 billion and Self-funded R&D 1B€.

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Engineer salaries in Qatar

Average monthly compensation
QAR 6,500

Breakdown available for industries, cities and years of experience