Fitness and Recreation Manager

Job description / Role

Company description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job description

Leadership & team management

• Lead the fitness team, set expectations, provide coaching, conduct appraisals, and support hiring, training, and performance management.
• Ensure staff follow hotel policies, wellbeing protocols, and service standards.

Operations & service delivery

• Oversee daily fitness center operations, including gym supervision, equipment upkeep, cleanliness, and supply management.
• Manage group exercise programs, recruit instructors, and ensure class quality.
• Deliver services as needed, including personal training and group classes.
• Host guests professionally and ensure high service standards.

Administration & financial support

• Maintain accurate records, schedules, incident reports, payroll support, and member data.
• Assist the Spa Director with budgeting, reporting, planning, and marketing updates.
• Manage vendor contracts, purchasing needs, and monthly income reports.

Guest experience & quality control

• Ensure exceptional guest experiences through daily walkthroughs, quality audits, and rapid resolution of complaints.
• Maintain high cleanliness and facility standards, ensuring positive feedback and service excellence.

Health, safety & hygiene

• Enforce all safety, hygiene, and emergency procedures for guests and staff.
• Keep all areas clean, safe, and well-maintained, reporting hazards immediately.

Qualifications

Qualifications & skills

• Proven experience in fitness, recreation, or wellness center management.
• Strong leadership, communication, and people management abilities.
• Certified personal trainer or fitness professional (preferred).
• Excellent guest service and problem-solving skills.
• Strong organizational and administrative capabilities.
• Knowledge of health, safety, and wellness standards.
• Ability to deliver training, group classes, and personal coaching as required.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.