Floor Supervisor

Azadea Group

Doha, Qatar

Ref: KP561-1618

Job description / Role

The Floor Supervisor is responsible for ensuring smooth day-to-day restaurant operations as per the brand's set standards and procedures.

Key Accountabilities

- Participate in the restaurant's opening / closing procedures ensuring proper respect of norms and guidelines
- Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction
- Help in conducting the monthly inventory for all brand equipment
- Handle customers' bill payments and deal with any complaints
- Oversee work done by all staff members and closely follow up on the team's abidance by the brand's set preparation techniques
- Participate in achieving the organization's goals the set targets of the brand and ensure proper implementation of the SOP
- Ensure proper uniform and personal hygiene cleanliness at all times
- Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team's request to hierarchy


Qualifications, Experience, Knowledge

- Technical Degree in Food and Beverage or Hospitality Management
- 3 - 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role


- Teamwork
- Commercial Understanding
- Customer Focus
- Decision Making
- Initiative
- Cultural Awareness
- Developing and Motivating Others

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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