Food and Beverage Attendant (Hub Lounges)

Qatar Airways

Doha, Qatar

Ref: GP388-1392

Job description / Role

Employment: Full Time

Dubai Recruitment Event - Food and Beverage Attendant (Hub Lounges) - Qatar Airways - Doha

The Food and Beverage Attendant is responsible for delivering a high quality of standard food and beverage service to all premium passengers in all parts of the Hamad International Airport Lounges. You will ensure that a high level of customer service is provided to customers, with emphasis on increasing brand value at all times. You will also undertake general or special duties as required by the Supervisor/Lounge Manager.

You will communicate and work together with other team members assigned in different areas such as the kitchen, stores and operations with the objective of seamless integration of duties and functions. You will ensure that hygienic food and beverage management procedures are followed and that cleanliness are maintained at all times in all areas of the operations. You will contribute exceptional product knowledge to promote Premium Services and Qatar Airways products and assist the customers in all of their inquiries.

Requirements

You have High School Diploma or Trade/Vocational qualification with minimum of 2 years of job related experience in 5-star Hotels/Lounges. Hospitality and Food and Beverage certificate/diploma/degree is an added advantage. You are well-trained with Food and Beverage Service techniques through reputed hotels and restaurants.

You have knowledge of 5-star food and beverage service including service of wines, champagnes, cocktails and other beverages and has experience in taking food orders, explaining menus and culinary offer. You are people focused and has experience in working for a multi-cultural working environment.

You demonstrate at all times the importance of upholding the highest personal and professional standard and have positive and passionate attitude towards the customers. You are a team player with a positive outlook and a keen eye for details. You have well-developed social skills, able to handle all type of people and situation and have high level of versatility and flexibility to meet the varied needs and expectations of customers.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.

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