Food And Beverage Hostess

Job description / Role

Company description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job description

• Greet guests warmly and escort them to their tables.
• Manage reservations and seating arrangements efficiently.
• Maintain a professional and courteous demeanor at all times.
• Coordinate with servers and kitchen staff to ensure smooth service flow.
• Answer guest inquiries regarding menus, specials, and restaurant services.
• Handle guest complaints or requests promptly and professionally.
• Ensure cleanliness and organization of the reception and dining areas.
• Help out in table operations in serving, clearance, etc, if needed.

Qualifications

• Previous experience as a hostess or in a customer service role, preferably in hospitality.
• Excellent communication and interpersonal skills.
• Professional appearance and positive and vibrant attitude.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in reservation systems and basic computer skills.
• Fluency in English; additional languages are a plus.

Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.