Food and Beverage Manager

Job description / Role

Food & Beverage Manager - Ibis & Adagio Doha

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Ensure Food & Beverage relevant brand standards are maintained
- Handle all guest interactions professionally and appropriately
- Effectively communicate with other hotel departments, regional, and corporate teams
- Be a champion of Ibis and Adagio brand belief, and live the Accor Values at all times
- Overall responsible for Food & Beverage (F&B) department.
- Monitor guest feedback in relation to service, products and promotions & reviews in accordance with the Director of Operations.
- All training activities of the F&B department in conjunction with the Learning & Development department
- Lead outlet manager on operating requirements and quality standards
- Reports, forecasts, budget, marketing plan, festivals and special promotions
- Interviewing candidates for F&B service vacancies
- Working closely with accounts department to oversee physical inventories, analyses specialized reports, slow moving items and low stock list and productive norms
- Fully controlling the inventories of F&B commodities, small equipment and other consumables and to suggest FF&E replacements
- Ensuring adequate yield and profitability of F&B operations
- Having strong analytical skills -understand key business indicators and competitive trends and develop approaches to tackle these challenges
- Keeping self-educated of competitive trends, new products and legislation
- Anticipate and attend to guests needs in all F&B outlets and ensure maximum guest satisfaction at all times
- Ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services
- Meet guests regularly, listen to and discuss their preferences so as to ensure the best possible fit between guest's requirements and services provided
- Develop, implement and monitor schedules for the operation of the restaurants to achieve a profitable result

Requirements

Your experience and skills include:
- Minimum 6-8 Years of Hotel Experience
- Minimum of 1-2 Years in similar role
- College Degree in Hotel Management or Equivalent
- Technologically savvy - can learn and use social media strategies of the hotel
- Ability to accurately and efficiently prepare requested reports
- Exceptional verbal and written English skills (Arabic preferred but not required)
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment:
- In charge of the food and beverage department
- You will be responsible for guest voice, day to day operation, OH&S for the department, Training
- You have to work closely with operations team of Front Office, Housekeeping, Sales & Marketing and Finance to optimize revenue maximization
- Ensure leadership team are well aware of business forecast and strategies of the hotel

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.