Food Runner

Job description / Role

Company description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, join us and become a Heartist®.

Job description

The incumbent is an employee whose responsibility is communicating with guests and supporting both servers and kitchen staff. This role is crucial in making a server's shortfalls and makes the difference between a great experience and a poor one on the restaurant floor. The food runner assists waiters and waitresses in running food from the kitchen to customer tables; they are the link between front of house and back of house. The incumbent has to perform to ensure guest satisfaction with the high standard of service. He/she must undertake full responsibility in assisting in all aspects of brand standards, hygiene and safety practices, development in line with specific policies and procedures whilst enhancing the brand image of the business. The incumbent should be able to give the best customer experience as per company standards.

Qualifications

• Experience in full-service restaurant is desired
• Has clear understanding of requirements from the HACCP and Food Safety Regulations
• Basic knowledge of food and beverages
• Must be on their feet for long periods of time
• Team player
• Effective communication skills with guests and staff
• Great attention to detail
• Ability to work well under pressure, be professional, efficient, and courteous
• Flexible schedule
• Task-driven individual
• Knowledge of basic food hygiene
• Able to communicate in English; any other language is an added advantage

Additional information

Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by authentic Qatari warmth and essence of generosity.

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.