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Job description / Role
• Customer services job description to include management of complaints and questions.
• Help provide the required information about the venue and special events.
• Make reservations when required.
• Improve the guest experience.
• Part-time hours: 46 per week
Application Deadline: 1/10/2022
Expected Start Date: 1/15/2022
Requirements
• The candidate needs to be based in Qatar.
• The candidate must speak English, preferably with a second language.
• The candidate should have experience in customer service.
• Experience in events is a plus.
• Experience in hospitality is a plus
About the Company
Event Lab is a UAE-based event solutions agency founded in 2013 by Murad Shisha and Nadim Jamal. As freelancers themselves, they saw a genuine shortage of representation among the freelance community in the region and decided to take matters into their own hands.
And so, Event Lab was born - a unique platform of support and services for freelancers and clients alike. In less than 2 years, they've assembled a vast and quality-driven database of independent professionals with a wide range of skills and backgrounds, in addition to an intimate understanding of the region.
Event Lab is the solutions and resourcing partner for events agencies around the GCC. We support the scoping, pitching and execution of events by supplementing in-house resources with knowledgeable and experienced events professionals. With an extensive background throughout the region, we can communicate effectively in English and Arabic to ensure that suppliers, talent and crew can engage and coordinate efficiently while keeping your event on budget and to the highest of standards.