Hairdresser

Job description / Role

• Performing hair cutting, coloring, styling and grooming tasks. Providing consultation to client, selecting equipment and products for the salon and service provision.
• Welcome clients as they arrive in the salon and engage them in conversation to determine their needs
• Provide suggestions to clients regarding current hair styles and popular trends
• Answer clients’ questions regarding hair care products
• Inquire from clients about hair care preferences and suggest appropriate resolutions to hair and scalp issues
• Cut, color and style hair according to clients’ instructions
• Creating hair styles for formal events
• Demonstrating and selling styling products
• Learning and perfecting new styles and techniques
• Ensure that all combs and scissors are cleaned and sanitized after use
• Schedule appointments and maintain records of work performed on each client
• Assume responsibility for the upkeep and cleanliness of work stations
• Perform up-selling services by suggesting retail products placed at the salon
• Ensure that sufficient items such as clean wrap sheets and towels are available on an ongoing basis
• Be on time on your shift, prompt with each appointment and perform services within the appropriate time allotted for the service
• Properly care for equipment and use proper amounts of product to assist with cost controls
• Have complete knowledge and understanding of all services and products offered
• Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures
• Perform prep work, properly clean and restock room as required
• Communicate to management any and all occurrences involving staff or guests in the salon that require attention
• Actively promote the salon treatments and retail product, as well as packages and promotions
• Handle guests’ questions and concerns professionally and courteously
• Possess the ability to work with and without direct supervision
• Maintain a positive attitude and contribute toward a quality work environment

Key Relationships
• All issues to be communicated to the Salon Manager

Self- Management
• To be honest and trustworthy; friendly but professional attitude

Customer Service
• Be able to work under pressure
• Possess excellent communication and interpersonal skills
• Be patient
• Be customer-service oriented and friendly
• Be able to work long hours on their feet
• Pay attention to small details
• Listen closely to their clients’ wants and needs
• Be able to follow instructions
• Keep up with the latest beauty trends
• Earn the trust of their clients
• Closely follow safety, sanitation, and health standards
• Have a high energy level
• Be well-groomed and professional-looking
• Be prompt and possess a good sense of time

Health Safety & Security
• To make note of any maintenance issues and report to Salon Manager
• To ensure that work station and tools are sanitized

General
• Comply with the company corporate code of conduct at all times.
• Familiarize yourself with the company vision and values which link to our model of desired behaviors that we expect all employees to display.
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.

Requirements

Requirement:
• Must have a license or certification after graduating from an approved program
• Must possess knowledge of the chemical composition and properties of the substances they use and the chemical processes the substances may undergo during various hair treatments (i.e., understanding chemical reactions, production techniques, and disposal methods)
• Must have 2 years of experience in a professional hair salon

About the Company

Al Mana is one of the largest and most diversified groups in the region, operating over 55 companies in 8 countries and employing over 3500 personnel. Industries that we operate in include automotive distribution and services, real estate and investments, retail and luxury fashion, F&B, engineering, technology, media and entertainment. The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewellery. Operating over 300 outlets, Al Mana represents some of the largest and most successful brands in the world.