Head of Quality Assurance Section

Qatar Museums

Qatar

Ref: MP532-45

Job description / Role

Employment: Full Time

• Works closely with Museums/Department to ensure alignment with QM's Quality Assurance policies, processes and procedures.
• Provides technical leadership and expertise within the field of Quality Assurance and Testing
• Identifies training needs and organize training interventions to meet quality standards.
• Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements production, productivity, quality, and customer-service standards; identifies and resolves problems; completes audits; determines system improvements and implements change.
• Drafts quality assurance policies and procedures.
• Interprets and implements quality assurance standards.
• Evaluates quality assurance standards and identifies areas for improvement in the quality system.
• Documents internal audits and other quality assurance activities.
• Collects and compiles statistical quality data.
• Develops, recommends and monitors corrective and preventive actions.
• Monitors risk management activities.
• Ensures on-going compliance with quality and industry regulatory requirements.
• Validates quality processes by establishing management specifications and quality attributes; measures and documents evidence; determines operational and performance qualification; writes and updates quality assurance, procedures and investigates customer complaints.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Updates job knowledge by studying trends in and developments in quality management; participates in educational opportunities and providing educational courses.

Requirements

• A strong leader with experience in implementing and shaping the organization’s QA process and strategies.
• Has ability to communicate QA process and strategies with Senior Management, Directors, and key stakeholders to ensure that the QA vision is understood and implemented correctly.
• An advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices.
• Strong knowledge of quality management, industry methodologies, and risk management.
• Bachelor’s Degree in Business Administration or relevant field
• Minimum of 6 years' verifiable experience in Quality Assurance or Total Quality Management

About the Company

The Qatar Museums, is in charge with the oversight and development of the national system of museums for the State of Qatar.

The QM was created in December 2005 to combine the resources of all museums in the country and to further develop their capacity for collection and preservation of historic objects.

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