Housekeeping Attendant

Doha, Qatar

Ref: RP714-25379

Job description / Role

Job Type
Full Time

Job Location
Doha, Qatar

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Customer Service

Company Industry
Travel, Hotel & Tourism

Company description

The iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, vibrant entertainment programs, and trendy and distinguished all inclusive food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere. Join our motivated and vibrant team as housekeeping attendant and build your career with us.

Job description

The main job responsibilities include but are not limited to:

Get assignment sheet from housekeeping office.

Take note of all guest requests and instructions provided by housekeeping supervisor.

Attend the communication meetings of her/his section.

Ensure proper stock of guest amenities, cleaning supplies, mini bar, and clean linen are arranged well on the trolley before starting work.

Check and make note of all the rooms with make up sign.

Check and make note of all the rooms with "Do Not Disturb" sign before the end of the shift and respect the DND sign.

Personally supervise the end of day closing of the service area and make sure that all equipment is in the appropriate place and nothing is left around which can be hazardous.

At the end of the shift or the day, communicate all information that the next shift or the supervisor has to know for the smooth running of operations.

Report to housekeeping supervisor in case guest valuables are exposed.

Attend to the guest, acknowledge guests immediately by establishing eye contact and greet them in a friendly manner. Provide all guests with professional service.

Clean the bathroom, walls, and bathtub thoroughly; after cleaning the bathtub, look for hair. Replace fresh towels, amenities and report any maintenance to be attended to housekeeping.

Remove rotten flowers, wash the flower vase, and place fresh flowers.

Make up the bed; clean the bedroom and refill stationery, matches, and mini bar.

Follow policy of entering/leaving guests' rooms.

Follow key issue policy.

Qualifications

Your experience and skills include:

Service focused personality is essential.

Previous experience in a similar role in a 5-star hotel is an asset.

Strong interpersonal skills with a passion for service.

Good communication skills with ability to speak fluent English.

Physically active and efficient.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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