Housekeeping Manager

Job description / Role

Company description

La Cigale Hotel managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets including two nightlife venues and outdoor seating areas, two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city's commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our corporate social responsibility activities
• Career development opportunities with national and international promotion opportunities

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job description

• Supervise daily housekeeping operations across guest rooms, public areas, and back-of-house spaces
• Develop and implement cleaning schedules and procedures
• Inspect rooms and public areas to ensure cleanliness and maintenance standards are met
• Coordinate with maintenance, front office, and laundry departments to resolve issues promptly
• Recruit, train, and supervise housekeeping and laundry staff
• Conduct regular staff meetings, performance evaluations, and coaching sessions
• Foster a positive, motivated, and service-oriented team culture
• Manage and monitor housekeeping supplies, equipment, and linen inventory
• Prepare and manage departmental budgets and cost-control measures
• Ensure proper use and maintenance of cleaning equipment and materials
• Handle guest complaints or requests promptly and professionally
• Maintain high guest satisfaction scores through service excellence
• Implement and monitor brand or property standards consistently
• Ensure compliance with hygiene, safety, and environmental regulations
• Conduct regular safety training and audits
• Maintain accurate records of cleaning procedures, incidents, and inspections

Qualifications

• Diploma or degree in hospitality management
• Minimum 5-10 years of housekeeping supervisory or managerial experience, preferably in a hotel or large facility
• Strong leadership, communication, and organizational skills
• Proficient in MS Office and housekeeping management software
• Excellent eye for detail and commitment to cleanliness and service excellence
• Ability to work flexible hours, including weekends and holidays

Additional information

Our commitment to diversity and inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.