HR Enablement Consultant - Arabic Speaker

Ernst & Young

Doha, Qatar

Ref: NP946-300

Job description / Role

Employment: Full Time

This role is intended to break bulk (where needed) for the HR Enablement Leader, with primary responsibility for managing the overall relationship with HR services in line with the agreed governance process. Works closely with the HR services, Region Talent Team and the business to ensure consistency of user experience, client satisfaction, timeliness and responsiveness of service, quality of service, efficiency of delivery etc. Responsible for identifying any areas of improvement in overall operating model or as part of specific processes and working with the HR Continuous Improvement Analyst and the respective talent function to enable improvements.

Key Responsibilities

Operations Management

Onboarding
• Support Onboarding & Transitions Consultant with onboarding employees from Day 1 - 90
• Support new joiners in settling into a new country, navigating local customs, administration and pastoral care
• Support new joiners with finding schools and a home where required
• Run the Day 1 local induction including the coordination with local IT, Facilities Management and Finance
• Deliver WTEY
• Support execution of onboarding strategy; obtain business involvement in induction and ongoing onboarding for new joiners
• Update the Talent Consultants on progress within the first 90 days and raise any concerns
• Ensure all correct documentation is in place, hard copy files are created and all documentation is filed in hard and e-copy
• Report back any areas of concern or risk to the onboarding team, recruitment team or SL Talent Consultant
• Provide support on visas handling where required by onboarding and immigration

Administration (in conjunction with the Talent Associate)
• Ensure 100% accuracy of hard copy personnel files for all Employees based in location
• Ensure 100% transfer of all hard copy files to the Employee’s e-file hosted within Share Point and GSS
• Ensure all legally required documents are stored in hard copy and e-file format
• Print, sign and distribution Employees letters and liaise with the legal entity signature to sign contracts
• Represent EY during any ad hoc or organization labour inspections
• Where local providers require local support, manage necessary medical claims and queries
• WPS execution with immigration and finance to ensure legal compliance

Exit
• Attend sensitive Exit meetings where HR presence is required – requested by Exit Operations or ER
• Execute all exit procedures that must be done locally
• Understand and have knowledge of key talent processes
• Support all operational activity that needs to be executed face to face and locally as appropriate (i.e. CFTs, LEAD, IWD, etc.) and not delivered by HR Operations, SL Consultants or shared services
• Track any policy exemptions; escalate where necessary
• Monitor operational services, provide feedback to HR Enablement and shared services as required to continuously improve service delivery
• Provide support in implementation of any Reward initiatives or programs relating to flexible working, health, well being etc.
• Locally support any engagement action plans being rolled at across the SLs and feedback on how they are being received to the respective SL Strategic Lead Talent Consultant
• Where required by law, register the Employee Manual with necessary ministries
• Be aware of changes to local employment law and communicate these to necessary parties including ER and HR Enablement
• Provide advice to employees and counselors as appropriate (and when this is not delivered by shared services or Talent Consultants)
• Facilitate face to face training, sessions and events that are Talent related and require local face to face support
• Support Nationalization strategies where required in the GCC
• Support the Senior Talent Consultant and Lead Talent Consultant in developing communications to the business on people initiatives, key talent insights etc.
• Take ownership of certain talent initiatives (may be cross functional) to execute locally for the business in coordination with other talent functions, shared services as necessary

Emergency Responder
• Escalate any high risk employee relations issues and inquiries; support where necessary
• Escalate any employee grievances, claims, disciplinary issues, union negotiation and consultation; support where necessary

Stakeholder Management and Networks
• Act as a point of contact between the business and Talent to ensure that Talent services are aligned with business needs
• Maintain knowledge of HR practices and key trends

Team management
• Manage relationship with HR operations teams – share knowledge and enable business focus
• Effectively work with Shared services along with HR Enablement team

Requirements

Capabilities / Skills
• As per capability toolkit

Experiences
• Knowledge of HR policies, processes and talent management practices within professional services or other industry preferred

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region

Get personalised updates on latest vacancies
Find Top Talent
10 million professionals
Trusted by 10,000+ employers
Start recruiting now
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Consultant salaries in Qatar

Average monthly compensation
QAR 25,500

Breakdown available for industries, cities and years of experience