HR Local Services

Job description / Role

Main purpose of the Position

Deliver local HR services within the defined SLAs (Quality, time, accuracy and compliance) acting as the customer facing representative for the administrative activities

Measurements / Performance Indicators

Local HR Service Delivery
- Deliver local administrative services within the defined SLA's in line with Standard Routines across HR Processes.
- Provide timely information to HRBPs, CoC, COS and Line Managers as appropriate
- Partner with the respective CoCs and HRBPs to ensure operational needs are addressed and resolved in a timely and efficient manner
- Deliver specific process steps that require physical presence (e.g. paper filing, document stamping, legal requirements etc.)
- Deliver specific process steps related to non-fully connected employees (e.g. personal data update)
- Coordinate Local Trainings (logistics, attendance etc.) and raise K2 webform to ensure the employees who have attended a training taking place locally.
- Schedule Interviews, and conduct interviews for certain positions in the OPC, and conduct short first day induction to the new comers'
- Coordinate the Final Settlement for employees leaving in coordination with COS, Line Manage, Employees and required stakeholders.

E2E Service Delivery
- Work together with internal stakeholders across the HR value chain ensuring a consistent and efficient execution of local activities
- Works closely with HRBP's, CoCs, CoS and Line Managers to ensure a high level of E2E service
- Provide relevant information and manage local HR processes (e.g. PY, TM, Benefits)

Implementation of Policies and Practices
- Ensures policies, practices and procedures are applied, understood and followed with a customer centric mindset
- Contribute to ensuring data accuracy and timeliness with the CoS

HRBP and Line Manager support
- Have a general knowledge about the E2E HR processes (ELC, CSO, E&G, M&E), acting as local support to HRBPs, Line Managers and employees
- Act as the bridge between the CoS and the Market, ensuring that the processes run efficiently e2e.

Customer Experience continuous improvement
- Provide a high quality first level customer experience
- Identify improvement opportunities and liaise with stakeholders on how to implement them
- Attend defined Operational Reviews and play a role within the meeting

Requirements

What Will Make You Successful?

N.B - This is a part time role

- University Degree level education or equivalent (in progress).
- 1 to 2 years' experience in Human Resources in Nestle or within another FMCG
- Advanced Use of Microsoft Excel

About the Company

Nestle with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestle and is today the world's biggest food and beverage company. Sales for 2006 were CHF 98.5 bn, with a net profit of CHF 9 bn. We employ around 265,000 people and have factories or operations in almost every country in the world.

The Company's strategy is guided by several fundamental principles. Nestle's existing products grow through innovation and renovation while maintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company's priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives.