IT Engineer

Job description / Role

• Escalate IT issues to the IT Manager where necessary
• Responsible for managing backups and tape rotation
• Diagnose and resolve technical issues
• Undertake small to medium-sized IT projects as instructed by the IT Manager
• Provide desktop and server support
• Support and maintain MS Server/Desktops and MS Exchange
• Setting up and configuring new laptops and desktops
• Install authorized software to laptops and desktops
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops
• Antivirus installation to all desktops and laptops
• Fault-finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Completing internal user moves including phones
• Patching of network and phones
• Making of Cat 5 e network cables were necessary
• Ensure all logs for equipment and users are maintained
• Setting up and configuring new core servers
• Installing authorized software to core servers
• Ensuring patches and upgrades are applied to core servers
• Fault-finding to core servers
• Creating purchase requisitions for IT hardware/software
• Ensuring all software purchased licensing is recorded and maintained
• Exchange server mailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements
• Providing support for MAC and PC

Requirements

Other
• Prepare documents, meeting materials and correspondence
• Perform basic administrative support duties as required to meet specific operational objectives
• Perform miscellaneous job-related duties as assigned by the IT Manager
• Attend the Spring Convention to provide IT support
• Work extra hours to meet deadlines, as required and where reasonable
• Provide assistance as required to the IT Manager
• Provide assistance and support to colleagues in IT-related matters
• Ensure that a high level of customer service and support is provided to all internal and external customers

Special Requirements
• Adhere to company protocol as laid out in the Company Handbook
• Additional responsibilities as requested by the IT Manager

Must be Available with NOC with Qatar Driving License

About the Company

Al-Hattab Group, is a close-knit multifaceted enterprise of dynamic and rapidly progressive business group with an array of services inclusive of Trading & Contracting, Consulting Engineering, Design and Decor, Carpentry, Real Estate and more! Established in 1996, Al-Hattab Group has built a solid standing for operational excellence drawing on a strong foundation of quality, innovation and proven expertise. Through stellar products and services, expert team and a globally collaborative precise process, Al-Hattab is committed to anticipating and identifying tomorrow's requirement and responding through breakthroughs process. Drawing upon a rich heritage, each of the Group's subsidiary operate in an integrated model to provide end-to-end solutions to address specific market needs. With proven expertise, Al-Hattab group is focused on delivering superb quality services to the clients, resulting in repeat businesses.

Continual innovation, steadfast dedication and laser-sharp focus with the usage of advanced technologies has ensured that the group is a front-runner in all its fields of activities. Customer centricity and innovation are the two underpinning factors that has helped Al-Hattab group maintain its distinct edge in the crowded marketplace.

Al-Hattab is uniquely positioned to place its customers in profitable position in the ever expanding Middle East market. We take pride in providing the best quality solutions through an assortment of services. We are committed to realizing our Nation's Vision of 2030 by outperforming our competition and establishing ourselves as a global leader in by providing world-class solutions and delivering supreme capabilities.

Just like Qatar's four pillars of National Vision, at Al-Hattab, we focus on 4 pillars of sustainability: strategy, innovation, commitment and excellence.