IT Help Desk Technician

A Leading Construction Company In Qatar

Doha, Qatar

Ref: OP561-25

Job description / Role

Employment: Full Time

• Monitor and respond quickly to incoming requests relate to IT issues.
• Maintain computer systems and act as support if any system goes down.
• Responsible for PC’s, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc).
• Maintain user PCs, including upgrades and configuration as needed.
• Assist with the onboarding of new users.
• Keep an inventory of all equipment, software, and license users.
• Install, configure, and upgrade PC software.

Requirements

• General awareness of computer systems, PC repair, and network management
• Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
• Ability deploy, configure and support operating systems on desktop and mobile
• Understanding and appreciation for information security within systems and user devices.
• Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.

About the Company

A leading construction company in Qatar.

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