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IT Services Analyst

Charterhouse

Doha, Qatar

Ref: GP186-5633

Job description / Role

Employment: Full Time

Charterhouse is working with a well-established, reputable financial institute based in the heart of Doha who is looking to hire an IT Services Analyst to be part of their IT Department, delivering IT support and troubleshooting to all end users. This position reports directly to the IT Helpdesk Manager.

As an integral part of the IT Department, the Services Analyst will be the first point of contact providing the full range of IT support, including installation, troubleshooting, detection and diagnoses. You will be responsible for installing and maintaining IT hardware, software and all applications, in a timely and effective manner ensuring high quality and effective customer service across all divisions of the company.

Requirements

In order to be considered for this role you should have a minimum of an IT Technology Diploma with at least 4 years’ experience in IT service support. As this is a customer service position you must have excellent communication skills in English, and be consumer focused.

Strong technical knowledge and proficiency is essential for this role, being action orientated and able to work efficiently and accurately.

For this role we are ideally looking for a candidate with Eastern European experience, either already in Qatar or willing to relocate.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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