Ref: MP280-16

Job description / Role

Employment: Full Time

The IT Support Engineer will provide support to The Maintainers office and remote/site based IT users with regards the resolution of IT system issues, failures or general requests. This function will investigate and ideally fix the cause of any escalated IT incidents to ensure that there is minimum disruption to the business and to carry out the necessary analysis and subsequent work for any other types of reasonable user IT requests.

This function is the primary contact point for providing assistance to end users with either an IT incident or request. The IT Support Engineer will then be responsible for ensuring that the user's requirements are met or issues resolved within an acceptable timescale, and to ensure that the relevant feedback is provided to the user.

The IT Support Engineer must be a strong communicator; customer focused, have internal customer management skills as well as having an attention to detail and ensuring that tasks are completed on time and to the highest standard. The person must have proven technical skills and can follow the IT department's processes and procedures.

Requirements

• +5 years' experience supporting IT in Facility Management/Facility Operational Management. • BSc in Information Technology or relevant field
• ITIL Foundation
• Microsoft Certified Professional
• Holder of valid Qatar driving licence

About the Company

THE MAINTAINERS is an Operation & Maintenance company, established in 2007 to respond the needs of the demanding Qatari Maintenance market by providing comprehensive preventive and corrective maintenance packages for facilities ranging from single villas to compounds and high rise buildings.

THE MAINTAINERS is equipped with well trained engineers and technicians with respective expertise to serve our clients with the top services in the field of maintenance along with additional services, our packages are highly cost effective and offer complete peace of mind.

Operating from our headquarters in Doha - Qatar, THE MAINTAINERS makes sure our emergency crew is always patrolling around your neighborhood. This allows us to keep our promise and respond to your request within 60 mins.

With THE MAINTAINERS highly efficient management and operations crew, we guarantee you the best quality in facilities maintenance and management.

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IT Support Engineer salaries in Qatar

Average monthly compensation
QAR 6,000

Breakdown available for industries, cities and years of experience