Job description / Role
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
- Manage and oversee the daily operations of the laundry department, including supervising laundry staff, scheduling, and task allocation.
- Maintain and enforce quality control standards to ensure all linens, garments, and items meet established cleanliness and presentation criteria.
- Monitor and maintain proper inventory levels of laundry supplies, detergents, and equipment
- Develop and implement efficient laundry processes to maximize productivity and minimize turnaround times.
- Coordinate with other departments to ensure timely delivery of clean and pressed items as needed.
- Ensure the proper maintenance and repair of laundry equipment to prevent disruptions in operations.
- Uphold health and safety regulations within the laundry facility and implement necessary protocols to prevent accidents.
- Handle customer inquiries, requests, and concerns related to laundry services in a courteous and professional manner.
- Prepare and analyze reports on laundry operations, including productivity, expenses, and inventory levels.
Your experience and skills include:
- Leadership laundry experience in 5 * Hotels, min. 2 years
- Strong leadership and team management skills.
- Excellent organizational and time-management abilities.
- Attention to detail and commitment to maintaining high-quality standards.
- Effective communication skills, both written and verbal.
- Proficiency in using laundry equipment and understanding of laundry processes.
- Problem-solving skills and the ability to make quick decisions.
- Familiarity with health and safety regulations in a laundry environment.
- Budgeting and cost control experience is a plus.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.