Lead Service Specialist

Job description / Role

Lead services specialist - general operations

Would you like to be part of our gas technology services team?
Would you like to take ownership of our general operations support?
Join our Industrial and Energy Technology Team!

Our Industrial and Energy Technology (IET) operates across 120 countries, serving the entire energy value chain and the industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our engineering processes.

As a lead services specialist - general operations, you will be responsible for:

• Coordinating resources to achieve goals with a timely and cost-effective strategy
• Leading and assisting in daily operations
• Developing, coordinating, leading, and executing daily production plans and coordinating consistent and effective shift-to-shift transition
• Developing and implementing process controls
• Supporting operations leader in the strategic planning of manpower, equipment, and other resources
• Working together with high level people from the business and SPB and EB level
• Specifying needs, communicating about project approach and presenting outcomes of research done
• Handling standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department
• Handling diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions

To be successful in this role you will have:

• Bachelor's degree from an accredited university or college
• Minimum of 5 years of experience in general operations support
• Knowledge in SAP and MS Office
• A valid Qatar driving license
• Familiarity with Qatar customs rules and regulations
• Experience in managing a team
• Fluency in Arabic
• Experience and ability to communicate effectively with customers

Desired characteristics

• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to influence others and lead small teams
• Lead initiatives of moderate scope and impact
• Ability to coordinate several projects simultaneously
• Effective problem identification and solution skills
• Proven analytical and organizational ability

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and programs
• Tailored financial programs
• Additional elected or voluntary benefits

About us
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join us
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status or other characteristics protected by law.