Library System Specilaist

Vistas Global

Doha, Qatar

Ref: RP019-119

Job description / Role

Employment: Full Time

Onsite Library Systems Specialist responsible for providing technical and administrative support for Sierra library system (ILS), and other related library technology systems and tools. The role also includes providing day-to-day administrative operations. Candidate will also be responsible for developing documentation for policies, processes, and procedures needed for the department.

• Provide bilingual {Arabic and English) technical support for QNL Library System {Sierra & Encore) and other technology systems, such as discovery layers, Stack Map, RFID, EZProxy Services.
• Provide systems administration support for above systems

Provide day-to-day administration operations that cannot be performed by business user such as:
• Rapid Update / bulk delete.
• Updates in Sierra such as changing fields values, adding circulations rules, data displayed in Encore, generating statistics and reports, deleting templates, adding deleting item types, updating internal notes, etc.

Upload below types of records into Sierra as per business requests:
• Bib records
• Items records
• Invoice records
• Order records
• Patron records.

• Improve existing workflow for the business users and streamline processes Liaise and negotiate withILS suppliers
• Prepare statistics as required
• Implement innovative technologies
• Manage IT projects and assist with implementation of department projects
• Prepare documentations for procedures, processes, and policies of LMS (Library Management System)
• department.


• Strong analytical, problem-solving, and technical skills
• Ability to communicate effectively both orally and in writing. Ability to provide training to staff.
• Knowledge of library standards, principles, best practices, and terminology.
• Develop professional knowledge base and skills through appropriate training.
• Develop documentation such as policies, processes, and procedures.

• Minimum 5 years’ experience in Sierra ILS and all its modules.
• Adequate experience with metadata international standards and formats for library systems (e.g., MARC
• 21. Dublin Core, METS, MOOS). authentication, and protocols for search and retrieval, messaging, and networking, (e.g., EDI, Z39.SO, Open URL, OAl PMH, FTP).
• Adequate experience in Radio Frequency Identification (RFID) technology
• Adequate experience in using SQL.

• Bachelor's degree in library science. information technology, or a related field.

About the Company

Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate.

The group was founded by Suraj Thampi, an entrepreneur who pioneered the business process outsourcing concept in the Middle East in 1998. Having successfully built and sold three companies previously, Vistas is now his fourth venture in the region. In a short period of time, Vistas has emerged as one of the largest professional service companies in the region, employing over 1,300 people across 5 continents, 8 Offices and 5 Time Zones.

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