Loading Team Leader (India Event)

Job description / Role

Loading Team Leader (India Event) - Qatar Aviation Services - Doha

Ground support for all airlines at Doha Airport

Qatar Aviation Services (QAS) is responsible for providing ground handling services at Hamad International Airport for Qatar Airways and a host of other airlines serving HIA. This covers everything from porters to baggage handlers/loaders, aircraft cleaners to equipment operators, and drivers to customer service agents.

Reporting to the Loading Officer, the Loading Team Leader will be responsible to ensure Customer Airlines Narrow body bulk loading aircraft’s are loaded and offloaded safely according to the requirements and laid down procedures. He will also be responsible to notify the Aircraft Dispatcher / Load control of deviations in loading; ensuring that loading is in accordance to the LIRF and the load sheet must reflect the actual loading.

In this role you will be accountable to ensure allocated members of the Loading team are equipped with safety gears and follow the SOP/Safety procedures, sufficient equipment are arranged for smooth loading and offloading. Report irregularities in the incoming flight loading, LDM/CPM to the Turnaround Coordinator, Loading Officer. Check the incoming cargo baggage for damage, leakage or spillage, if any prior to offloading / after offloading and highlight irregularities/discrepancies. Ensure the baggage delivery standards are maintained at all times, the baggage & cargo are safely and timely delivered to respective areas within stipulated timings and also ensure the aircraft hold(s) are checked prior to loading them.

You will be expected to liaise with QAS Airside Operations sections and other departments within the organization to ensure all planned load (cargo/mail and baggage) is safely loaded and secured on the aircraft and achieve On Time Performance ensuring zero transportation delays.

Requirements

To be considered in this role you must hold a Trade or Vocational Qualification, qualified & experienced to handle/load both narrow body non-containerized aircrafts, certified in ramp/aircraft handling and have a minimum of 3 years of job-related experience.

Preferably holding a Airside Operators Driving Permit, certified in IATA dangerous goods training for loading staff, with an experience in baggage/cargo loading and knowledge in Airport Communications systems (DCS/BRS)

You will also have to be certified in basic load control, proficient in ground handling procedures and departure control system. Have excellent communication, with proficiency in spoken & written English and interpersonal skills with an ability to interact with individuals from multi- cultural background, ability to work under pressure and react to frequent operational changes. Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills and ability to foster teamwork among team members.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.