Manager Corporate IT - Qatari National

Job description / Role

To review Malomatia’s Information Systems (IT) requirements from an operational and strategic perspective. To determine short- and long-term requirements and ensure effective IT systems are in place for the smooth execution of the company’s transactions and business, in compliance with management requirements and service level agreements.

STRATEGIC
• Contribute towards the formulation of strategy, policies and procedures of the department to support divisional and organizational business strategy.
• Ensure maintenance of highest standards of professional conduct, ethics and integrity in the provision of services in the department. Ensure that the department’s performance is meeting the agreed budget.
• Ensure that the IT processes within Malomatia are operating effectively and efficiently towards the achievement of high operating standards.
• Assist the Chief Corporate Services Officer in enabling the company to use IT as a strategic differentiator.

OPERATIONAL
• Ensure smooth operation of the IT function and operations across Malomatia.
• Evaluate and recommend core IT vendors to the Tenders Committee to ensure that the most appropriate service is provided.
• Plan and lead the coordination of installation and upgrading of hardware and software, programming and system administration, ensuring an efficient and dependable operation of the IT system across the company.
• Ensure the implementation of recommended procedures, work methods and standards for regular operations such as back-up, security, assignment/ administration of user role profiles and/ or access rights to individual users based on requests received from the departments.
• Ensure that new program releases, controls, as well as modifications related to the systems and databases are carried out as per schedule and in the prescribed manner.
• Ensure the development and subsequent updating of the MIS, IT security and system administration policies/ procedures.
• Oversee new MIS requests to be routed through IT, determining whether the request can be accommodated from the available database or whether a new query needs to be written to extract the relevant data.
• Oversee the design/ deployment of secure/ reliable network architecture, operating systems and applications across the company and the overall IT security function.
• Stay abreast of the latest IT technology updates, locally and internationally and visit IT conferences and seminars within the region and globally to seek IT related improvement opportunities.
• Ensure the creation of appropriate testing environment, infrastructure and data to run test programmes smoothly and successfully.
• Brief the Chief Corporate Services Officer regularly on problems faced by users and steps taken to address those problems. Consult the division chiefs as required for decisions on hardware infrastructure and upgrades, staff training, amendments and modifications to programmes.
• Setup an IT framework, monitor and report the quality of all IT deliverables to the Chief Corporate Services Officer and give appropriate improvement recommendations.
• Manage Malomatia’s website and ensure that the site content is updated, relevant and continuously available.
• Ensure the dependability of IT helpdesk services to the company’s employees and ensure that all systems/ applications deployed across Malomatia are running on 24X7 basis by provision of necessary technical and system support.
• Plan and implement IT education & training programs, in coordination with the Human Capital & General Services Department to maximize investment in new systems and ensure that managers and staff can effectively use the new technology.
• Plan, assign, distribute and prioritize work among subordinates. Supervise tasks of subordinates on a regular basis, to avoid any discrepancy or negligence in work.
• Develop and organize documents and reports for management as needed and support execution of IT decisions of the Board and management in liaison with the Chief Corporate Services Officer.
• Ensure that Malomatia’s systems, applications and information are protected against unauthorized access, viruses and hackers… etc.
• Ensure that an effective disaster recovery plan is in place and related back up is made for security purposes.
• • Carry out all other duties within the areas of Corporate Information Technology as and when requested by management.

PEOPLE MANAGEMENT
• Allocate work to subordinates, nominate for training as per company’s guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency.
• Supervise direct reportees in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations for hiring and promotions for Corporate IT Department.
• Approve regular vacation scheduling, business leave and emergency leave of the department employees in accordance with the Human Capital policies & procedures.

Requirements

• University degree in Information Technology from a recognized university. Professional certification such as CISA/CISM is preferable.
• About 10-12 years of related experience of which a minimum of 8-9 years should be in a similar position / responsibility, preferably in a similar Industry.
• Qatari national only.

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.