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Job description / Role
The purpose of this position is to supervise and lead a number of line maintenance teams to provide effective engineering and maintenance services covering building services including mechanical, electrical and plumbing facilities for Qatar Rail.
Key accountabilities
• Lead and give guidance to a number of Mechanical, Electrical & Plumbing services engineering and maintenance teams in carrying out all level of preventive and corrective maintenance activities and minor modifications on Mechanical, Electrical & Plumbing facilities covering platform screen doors system, station automated doors, building automated doors, train washing equipment, portable electrical equipment, fire detection/suppression (FPS), tunnel ventilation, heat exchanger ventilation & air-conditioning, lighting system, uninterrupted power supplies, lifts, escalator, travelators. Some of these systems are installed along trackside, whilst others can be found in stations and still some others in depots;
• Coordinate and allocate resources to all aspects of technical activities to building services on a day-to-day basis;
• Supervise and diagnose cause of electrical or mechanical malfunction or failure of operational equipment, replace faulty equipment and handover/taken back to the electro-mechanical workshop for repair;
• Lead the line maintenance team in carrying out functional test, troubleshoot, and assemble/disassemble tests as required, repair and replace defective parts in motors, relays, switches, panel boxes, remote control equipment, gear boxes and other electrical and mechanical assemblies associated to platform screen doors, station automated doors, building automated doors, portable electrical equipment, fire detection/suppression (FPS), tunnel ventilation, heat exchanger ventilation & air-conditioning, lighting system, uninterrupted power supplies, lifts, escalator, travelators;
• Follow the relevant maintenance procedures and instructions to ensure compliance with Serco Qatar Rail requirements;
• Assist subordinates with the job familiarisation where required;
• Assist Building Services Senior Engineer in maintenance planning;
• Carry out 24-hour on-call responsibility for incidents and emergency within its section;
• Give guidance to Building Services Team Leaders to maintain accurate maintenance records of Mechanical, Electrical & Plumbing Services, equipment performance, work accomplished and other information using a computerized maintenance management system;
• Assist the Building Services Senior Engineer and ME&P Services Manager and/or other technical support staff to implement complex systems or new projects;
• Maintain accurate maintenance records of building services including Mechanical, Electrical & Plumbing facilities, equipment performance, work accomplished and other information using a computerised maintenance management system;
• Perform shift and emergency duties when required;
• Drive work vehicles when responding to emergencies and when required on duty;
Requirements
• Ideally a degree holder or higher diploma in mechanical or electrical engineering discipline or equivalent;
• Working knowledge in maintaining and repairing motors and pumps, relays, I/O modules, control units, wirings, bearings, drive belts, coils, gearboxes, damper, values, impellers, motor controls, air handling units, chilled water system, fire alarm panels, fire pumps, UPS, batteries and diesel engines, etc. would be a definite advantage;
• Knowledge and experience in operating and in interfacing building management system is essential.
• Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required;
• Ability to compile technical reports, routine business correspondence, prepare method statements and drawings as required;
• Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
• Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
• Hold a valid UAE driving license with good driving skill and experience.
• Minimum 2 years work experience as a qualified E&M or building service technician in maintaining and repairing E&M facilities covering platform screen doors system, lighting system,
• tunnel ventilation system, environmental control systems, fire fight system, LV power control system and emergency power supply system, lifts and escalators;
• Minimum with 1 year of supervisory and management experience in supervising a team of
• Building Services Technicians to carry out the maintenance activities.
Additional/special features of the role
• Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
• To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
• Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
• Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.