Merchant Relationship Coordinator

Job description / Role

We are looking for an experienced and well-organized Merchant Relationship Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.

* Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
* Respond to complaints from customers and give after-sales support when requested
* Store and sort financial and non-financial data in electronic form and present reports
* Handle the processing of all orders with accuracy and timeliness
* Inform clients of unforeseen delays or problems
* Assist in the preparation and organizing of promotional material or events
* Ensure adherence to laws and policies

Requirements

* Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
* Good computer skills (MS Office)
* Proficiency in English
* Well-organized and responsible with an aptitude in problem-solving
* Excellent verbal and written communication skills
* A team player with a high level of dedication
* BSc/BA in business administration or relevant field

About the Company

Human Capital Group was established with intent to deliver integrated solution for Recruitment, HR Management / Processing and HR Outsourcing with a vision to import and impart the Best HUMAN RESORUCES MANAGEMENT SERVICES practices. Initially started with a services such as Recruitment & Head Hunting activity, during the process, conducted a research study on the HR Consultancy demonstrated and has envisaged us to visualize the need to work for the development of HUMAN CAPITAL in the region.

Today we work with a panel of industry Experts, Trainers, Associates of different business verticals, a huge database of recourses etc. HUMAN CAPITAL GROUP Consulting is geared to leverage International Sourcing at each stage of the transformation journey from process definition, process standardization, and consolidation to reengineering.

We service the needs of our clients, which range from start-up organizations to members of the Fortune 500 as well as renowned consulting organizations and financial institutions, from our offices. Our experts have knowledge and experience who skills HUMAN CAPITAL GROUP Consulting the initial generation of ideas and insights all the way through to detailed implementation with innovative and unique combination of recruiting and placement Capabilities.