Job closed
Ref: HP350-2248
Job description / Role
Our client is seeking a Operations Manager - F&B/ Hospitality to join its team here in Qatar.
The Operations Manager - F&B/ Hospitality will be responsible for ensuring the smooth running of operations for the whole F&B division within the holding company by:
* Overseeing the restaurants' entire operations and maintenance activities;
* Managing and developing staff including managers, chefs and support staff
* Coordinating the day to day operations and strategy of the restaurants through regular site visits, effective communication and implementation of policies and procedures
* Monitoring the quality and quantity of supplies and products and managing all agreements and contracts with suppliers/contractors;
* Continuously investigating and recommending ways to reduce costs, maximise resources and improve quality of services;
* Coordinating with other departments to ensure operations are running effectively
* Creating action plans and strategies across the estate to increase sales, improve efficiency and develop the teams in all outlets.
* Developing and implementing training initiatives to further the brands whilst progressing the career of individuals at all levels.
* Ensuring compliance with Health and Safety standards, imposing legal regulations and maintaining security plans and regular quality checks;
* Achieving and exceeding operational and sales objectives;
* Monitoring customer service standards and customer feedback;
* Coordinating with HR department to recruit, train and retain staff, communicate job responsibilities and conducting appraisals and performance reviews;
* Exploring new markets, opportunities and acquiring new partners;
* Suggesting promotional and communications activities/events and implement approved marketing solutions;
* Monitoring the competition and developing a good knowledge of the market and products to ensure competitive services;
* Responsible profit and loss monitoring, product pricing and periodic forecasting/budgeting to achieve financial objectives;
* Designing and implementing periodic business/actions plans and providing necessary reports and inventories for decision making and progress tracking;
* Undertaking other tasks as required.
Job Offer
Circa 20,000 QAR total package.
Requirements
* University Degree in Hospitality/F&B or related subject
* A minimum of 15 years total experience as Operations Manager preferably in a well-known group based in the GCC operating in the F&B and Hospitality sectors is required.
* A proven track records of achievements in previous assignments and an ability to demonstrate expert knowledge costing skills , P&L knowledge, financial control procedures and labour controls is needed.
* Excellent, proven interpersonal, verbal and written communication skills (English essential, Arabic preferred) are required.
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.