Ref: RP714-3511

Job description / Role

Employment: Full Time

Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

- Provides a friendly and personalised welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests, offering advice and fostering customer loyalty
- Completes the following tasks:Courteously and efficiently answer In-Room Dining phones, take and input guests' orders; ensure receipt of orders by servers and settle checks in the Micros system according to hotel specifications. Process payment of guest checks in accordance with Accounting requirements and maintain accountability for all financial transactions.
- Prepares the point of sale and preparation areas
- Cleans and tidies the IRD office area
- Before every workshift, finds out abou dish composition and any shortages
- Organises his/her work to suit fluctuations in numbers, events and guests
- Ensures the equipment used remains in good condition


Requirements

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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