Al Mana


Ref: HP129-264

Job description / Role

Employment: Full Time

- We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of clerical tasks and manage our busy phones.

Main responsibilities:
- Attend to and answer all calls from both internal and external stakeholders
- Answer and attend to any customer queries, complaints forwarding to relevant department if and when required
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing


University Qualifications:
- High school diploma

Nature and length of previous experience:
- 2 years minimum experience in a similar role

Specialist knowledge:
- Customer Service
- Clerical duties
- Filing

Soft Skills and Personality traits:
- Communications
- Organization
- Time Management
- Proactive
- Productive

Language Fluency:
- Arabic and English fluency is required

Current Location:
- Qatar

About the Company

Al Mana is one of the largest and most diversified groups in the region, operating over 55 companies in 8 countries and employing over 3500 personnel. Industries that we operate in include automotive distribution and services, real estate and investments, retail and luxury fashion, F&B, engineering, technology, media and entertainment. The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewellery. Operating over 300 outlets, Al Mana represents some of the largest and most successful brands in the world.

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Receptionist salaries in Qatar

Average monthly compensation
QAR 4,000

Breakdown available for industries, cities and years of experience