Receptionist

Job description / Role

Job Title: Receptionist
Company : Nakilat
Job Location : Doha, Qatar

Job Summary and Scope:

Support Nakilat by efficiently carrying out telephone operator responsibilities, handling emergency contact statements and directing Nakilat Visitors.
Key Accountabilities:

• Answer, redirect and place calls as requested. Take and pass on messages as appropriate. Provide basic company information to callers, as and when necessary.
• Record and update messages appropriately.
• Maintain call logs and reconcile with monthly phone bills and forward the same to finance department for invoicing payment
• Ensure that any problems experienced with the telephone system are dealt with immediately to minimize down-time.
• Maintain internal company telephone directory which includes recording changes in personnel location and telephone numbers, and providing information periodically.
• Maintain emergency/disaster procedure protocols.

Visitor Assist:

• Assist the Security Guard in keeping records of visitor/guests passes.
• Greet and assist Nakilat visitors by determining the nature of visit, providing information where possible and director visitors to pre-arranged appointments.
• Ensure visitors are referred to security for visitor pass.

Security Assist:

• Ensure the security guards carry out their duties and ensure proper recording of visitor/guest passes.
• Review of nightshift/dayshift security logs and report any issues concerns or discrepancies.
• Report any reception or security related incidents.

Qualifications:

• Diploma in Secretarial Studies, Business Studies, Business Administration or in a related field.

Experience:

• 0- 2 years of related experience

Job Specific Skils:

• Excellent English language skills.
• Fluency in Arabic
• Excellent customer services skills.

About the Company

Established in 2004, Nakilat is a shipping and maritime company based in the State of Qatar. With one of the world's largest Liquefied Natural Gas (LNG) shipping fleet comprising of 69 LNG carriers, the company provides the essential transportation link in Qatar's LNG supply chain. Through its wholly-owned subsidiary Nakilat Shipping Qatar Limited (NSQL), the company manages and operates one floating storage regasification unit (FSRU), four very large LPG carriers (VLGCs) and 24 LNG carriers.

In addition to its core shipping activities, Nakilat operates the Erhama Bin Jaber Al Jalahma Shipyard in Ras Laffan Industrial City, providing comprehensive ship repair and offshore fabrication services via strategic joint ventures: Qatar Shipyard Technology Solutions and Qatar Fabrication Company (QFAB). It also provides shipping agency services through Nakilat Agency Company (NAC) at all Qatari Ports and terminals, as well as towage and other marine support services through its joint venture Nakilat SvitzerWijsmuller (NSW). The company's Vessel Support Unit (VSU) offers chandlery, storage, logistics services for vessels operating in Qatari waters.