Restaurant Supervisor (Italian)

Job description / Role

Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job description

What you will be doing:

You will be responsible for managing the daily operations of the restaurant, ensuring smooth service, and maintaining high standards of food quality and customer satisfaction. Key responsibilities include leading and supporting the team, managing schedules and inventory, and resolving customer issues.

• Supervising and managing staff, including planning work schedules and conducting performance reviews.
• Ensuring smooth restaurant operations, including managing inventory, ordering supplies, and organizing work schedules.
• Ensuring food and drinks served are of high quality and service is consistent.
• Addressing customer complaints and ensuring a positive dining experience.
• Following all company safety and security policies and procedures and reporting any accidents or unsafe conditions.
• Developing, training, and coaching staff to meet the standards required.
• Ensuring accurate record keeping of inventory, sales, and other relevant data.
• Potentially involved in planning and implementing cost-saving strategies.

Qualifications

• 1-3 years of similar role experience in the food and hospitality industry; fine dining restaurant experience is an asset.
• Proficiency in Italian and English is required.
• Strong knowledge of Italian cuisine, wine, and culture.
• Excellent customer service, problem-solving, and organizational skills are essential.

Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.